Dear Kevin,Thank you so much for taking the time to provide us with your valuable feedback on our STAR WARS™ Bundle. We genuinely appreciate your input and sincerely apologize for the disappointment you experienced with the towels.
We understand that the quality of the towels did not meet your expectations, and we apologize for this oversight. We strive to deliver products of the highest quality to our customers, and it is disheartening to hear that we fell short in this instance.
To rectify this situation and make things better, we have sent you an email. Please respond to it.
“Very hydrophobic towels. I wouldn’t use these to dry off and they do great in the sand. My issue is when I wash, some of the fabric comes off and gets on other pieces of clothes. Almost like lint. These things take forever to air dry.”
Thank you for sharing your experience with us! We're glad the towels work well for the beach. However, we understand your concerns about the fabric shedding and the drying time. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
