Hi Mike,
Thank you for taking the time to provide your thoughts on the STAR WARS™ - Starfleet cover. We’re glad to hear it serves as a light cover-up, but we completely understand your concerns about absorbency. It’s important to us that our products meet expectations, and we appreciate your feedback.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear MaryE, Thank you so much for your rave 5-star rating of STAR WARS™ - Starfleet! We truly appreciate your continued support and could not be happier to hear that you and your family are enjoying the towels.
“Update: Sandcloud has impressed me tremendously with their customer service. A+.
I’ve been waiting years to try these… ordered a few for the family and we just aren’t sure about them. They don’t seem to absorb like you’d expect and that leaves you a little cold.”
Dear Saylor, Thank you so much for taking the time to share your feedback on the STAR WARS™ - Starfleet. We sincerely appreciate your honest review and value your thoughts on your recent purchase. It is disheartening to learn that the product didn't meet your expectations and didn't provide the absorption you were anticipating. Your comments have been forwarded to our team, and we have reached out to you via email to address your concerns.
“Nerd Alert! This is a great beach blanket and a wonderful form of expression. Totally functional and, unlike storm troopers, it doesn't miss. Another fine purchase. I have been turned to the Cloud Side.”
Thank you so much, Gregory, for your 5 star rating of STAR WARS™ - Starfleet! It's so exciting to know that you're enjoying the blanket and find it both functional and expressive. We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much Tara for the amazing 5 star rating of STAR WARS™ - Starfleet! We are so happy that you love these and are a loyal customer. We highly appreciate the support you offer for our mission of marine conservation!
“Of course my son couldn't find it after a pool party, someone made off with a cool piece. This is a replacement; my kids loved their Star Wars towels!”
I'm so glad to hear that STAR WARS™ - Starfleet was such a hit! Thank you for your 5 star rating! Of course, it's always disappointing to find a unique item missing after a pool party - but I'm glad your kids had fun with their Star Wars towels as a replacement. Thanks again!
