“I was gifted the Disney Mickey Mouse PARTY BLANKET and it started to develop holes. I sent out a email to customer service with photos and they wouldn’t replace it for me because it was gifted and I didn’t have an order number. To me that’s horrible customer service and I wouldn’t purchase anything here myself. I did love the blanket but the quality and customer service is not good. I mean it’s there’s with sand loud tag and relatively new (Disney collection) so it blows my mind they couldn’t replace it :(”
Hi Amal,
Thank you for taking the time to share your thoughts on the Disney Mickey Mouse PARTY BLANKET. We're truly sorry to hear about the issues you've experienced with both the quality and our customer service. We definitely appreciate your feedback, and it’s concerning to us that we didn’t meet your expectations in this instance.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm wishes,
Team Sand Cloud
Hi,
Thank you for your amazing 5/5 review of the PARTY BLANKET™! We're so glad to hear that you find it perfect for the holiday season. It truly adds a festive touch to any gathering!
If you have more thoughts to share or any questions, please don't hesitate to reach out. Enjoy your celebrations!
“This product is amazing! I bought it for a friend who has 1-been eyeing the party blanket for a while and 2- loves the movie Elf! Even tho it is Elf themed I still think she’ll be able to use it year around because it isn’t screaming Elf all over the blanket … just a little bit!”
Hi Sarah,
Thank you so much for your kind words about the PARTY BLANKET™! We're thrilled to hear that you think it makes a perfect gift for your friend, especially with her love for Elf!
Your feedback is truly appreciated, and we hope your friend enjoys every cozy moment with it! If you have any more thoughts or questions, feel free to reach out.
Hi,
Thank you for your awesome review! We're so glad to hear that you ELFING LOVE the PARTY BLANKET™! It's always a joy to know our customers are enjoying the cozy vibes we aim to create. If you have any fun moments or stories while using it, we’d love to hear!
