“I was excited to get these towels, and was happy with them when they first arrived. The pattern is beautiful, and the towels are very soft...but they don't dry. They don't seem absorbent, just pushing the water around.”
Hi Suzanne,
Thank you for taking the time to share your thoughts. We're glad to hear that you found the towels beautiful and soft, but we're truly sorry that they haven’t met your expectations in terms of absorbency. While we aim for our products to be both functional and appealing, we understand the importance of effective drying. Your feedback is invaluable as we work to improve our offerings.
Warm wishes,
Team Sand Cloud
“Acting as a body towel it drys, using to wipe counter, shower walls or sink absorbency isn't there at all. Sand Cloud cleared up the problem and I highly recommend. They go over and beyond in customer service and I am continuing my purchasing of their products.”
Hi Susan,
Thank you for your feedback on the Petal Bath Bundle. I’m sorry to hear that you found the absorbency lacking when using the towels for drying or wiping surfaces. We appreciate your insights as they are crucial in helping us enhance our products. Your experience matters to us, and we’re continuously working to improve.
All the best,
Team Sand Cloud
Hi Christine,
Thank you for your amazing review of the Petal Bath Bundle! We're so glad to hear that you find the towels beautiful and highly absorbent. It's wonderful to know that the larger size is meeting your needs perfectly!
Thank you for choosing Sand Cloud!
Hi Cheryl,
Thank you for your kind review of the Petal Bath Bundle! We're so glad to hear that you appreciated the fast shipment. It's always our goal to get your products to you as quickly as possible!
If you have any further thoughts or experiences to share, we’d love to hear from you! Enjoy your bath bundle!
“the company was very helpful when my order was messed up. I found that they handled the problem siftly. I would be happy to do busines with them again”
Dear Linda,Thank you so much for the glowing 5-star rating of our Petal Bath Bundle - 4 Pack (2 Bath + 2 Hand)! We truly appreciate your support and feedback.
We are thrilled to hear that you found our company helpful when there was an issue with your order. We always strive to ensure the utmost satisfaction of our customers, and we are glad that we could swiftly handle the problem. Your kind words reassure us that our efforts are paying off.
We are grateful for your loyalty and would be absolutely delighted to do business with you again. Should you need any assistance in the future, please don't hesitate to reach out.
Once again, thank you for being such a valued customer. We truly appreciate it!
