“Absolutely awful! I bought my first set of sand cloud towels a couple of years ago and they're amazing! Absolutely LOVE them. These are the worst towels ever. Never again.”
Dear Ryan,Thank you so much for taking the time to share your feedback on the Bel Waffle Bath Bundle - 4 Pack (2 Bath + 2 Hand). We truly appreciate your honesty and value your experience as a customer.
We are truly sorry to hear that you found these towels to be the worst ever, especially after your positive experience with our sand cloud towels in the past. We apologize for any disappointment or inconvenience this may have caused you.
Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you so much for your wonderful 5-star rating of our Bel Waffle Bath Bundle - 4 Pack (2 Bath + 2 Hand)! We truly appreciate your support and are thrilled to hear that you loved your previous purchases so much that you had to get more. We hope these additional bundles will bring you even more relaxation and joy. If you ever need anything, please don't hesitate to reach out. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“**Below is my original review, however Sand Cloud, being the great company they are, contacted me and helped corrected the situation. They made suggestions on how to make the towels more absorbent and offered a partial refund so I can try another type. I do love Sand Cloud products and will buy from them again.
Let me start by saying I have the Sand Cloud beach towels for 3 years now and I absolutely love them. They are hands down my favorite pool/beach towels. With that being said, I was very excited to order bath towels anticipating to like them just as much but I was sad to learn this Waffle Bath Bundle just isn’t for me. They are very large in size, which is great, but they’re actually too big for me, uncomfortably big & I have difficulty wrapping my hair (I didn’t want to buy a separate hair wrap). They’re not as absorbent I was hoping for them to be and it might just be this Waffle type but they feel too thin for me.
I do love the brand and I’m tempted to order a different set but unfortunately these particular ones just weren’t for me.”
Thank you for taking the time to share your detailed feedback. I'm delighted to hear that you have enjoyed our Sand Cloud beach towels for the past three years and that they have become your favorite pool/beach towels. Your continued support means a lot to us.
I’m sorry to learn that the Waffle Bath Bundle did not meet your expectations. We would like to discuss further with you. Kindly respond to the email that we sent you.
