Hi Katelyn,
Thank you for your amazing review! We're thrilled to hear that you had a great experience with our customer service and found our shipping fast. We strive to make every interaction a positive one, and your feedback truly motivates us!
If you have any more thoughts or experiences to share, we’d love to hear from you. Thanks for choosing us!
“So cute and comfy. If I ever get another one I would size down, it’s a little big for me but I love the material and look of it. I am hoping they make another one with a hood someday.”
Hi Heather,
Thank you for your lovely review of the Bel Waffle Robe! We’re thrilled to hear that you find it cute and comfy. Sizing can be tricky, and we appreciate your input about opting for a smaller size next time. We continually work to improve our products, and your suggestion for a hooded version is noted.
If you have any more thoughts or ideas, feel free to reach out. We love hearing from our customers!
Thanks again for sharing your experience!
“I have been wanting to try you products for a long time, I ordered this waffle robe and it won't fit correctly is way too thin and way too short. I'm not happy with it. My bathroom is full of red lint even after being washed. I hope is something wrong with mine and not all your products. I like the one from Walmart better. Sad thing is, I wanted your bathtowels.”
Hi Jose,
Thank you for taking the time to share your experience with the Bel Waffle Robe. We’re really sorry to hear that it didn’t fit as you had hoped and that you’ve encountered issues with lint. That’s certainly not the quality we aim to provide, and we understand how disappointing this must be for you.
We’d love to gather more details and see how we can make this right for you. Please respond to the email we sent you so we can assist you further. Thank you for your understanding, and we hope to earn back your trust in our products.
