“Not happy. The towel is just bought is lighter in weight, the fabric is less dense than the large towel I bought 3 years ago. Threads are coming loose from the selvedge edge after washing and drying ONCE.
I REALLY LOVE my older Sand Cloud towels. This new one just makes me sad. I won't be buying them again.”
Hi Pamela,
Thank you for your honest feedback. We're truly sorry to hear that the new towel didn’t meet the quality you expected based on your previous experience. We appreciate you bringing the issue of the loose threads to our attention. Quality is very important to us, and we will certainly look into this matter to ensure we maintain the standards you love.
We hope you might give us another chance in the future.
Warm wishes,
Team Sand Cloud
