“It’s a nice bag and comfortable but I’m overall disappointed since it came with blue stains on it near the label and being a beige bag it feels obvious to me and not what I expect given the price. I reached out to customer service twice regarding the stain and never heard back so apparently customer service is nonexistent or just doesn’t care. I’ll use my bag but I won’t spend more of my money here.”
Hi Autumn,
Thank you for sharing your feedback regarding the Seashells Towel Bag. We're genuinely sorry to hear about the blue stains you found and the lack of response from our customer service team. We strive for excellence in both our products and support, and we will address this issue to ensure it doesn’t happen again.
Your concerns are important to us, and we would appreciate the chance to assist you better. Please keep an eye out for an email from our team.
Warm regards,
Team Sand Cloud
