“Canceled order instead of having another set sent. The weave was poor at best. I didn't have to return so I washed them and dried following instructions. Had to clean my lint trap 3 times and then hung to dry the rest of the way. Not sure if that's normal or related to the weave. Props to customer service for refunding my money.”
Dear Sue,Thank you so much for taking the time to share your feedback on our Hamam Bath Bundle. We truly appreciate your honesty and are sorry to hear about the issues you encountered with your order.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you so much, Aleena, for leaving us a fantastic 5-star rating on our Hamam Bath Bundle! We truly appreciate your support and feedback. We're thrilled to hear that you find the towels in the bundle incredibly soft and plush - we couldn't agree more! Your loyalty as a customer means the world to us, and we're honored to have you as part of our community.
Dear Emily, Thank you so much for taking the time to give our Hamam Bath Bundle a 5-star rating! We truly appreciate your feedback and are delighted to hear that you are enjoying your purchase.
Dear Linda, Thank you so much for giving our Hamam Bath Bundle a fabulous 5-star rating! We greatly appreciate your positive feedback and we are thrilled to hear that you had an awesome experience with our product.
Dear Stephanie, Thank you so much for taking the time to share your feedback on our Hamam Bath Bundle. We truly appreciate your honesty and the opportunity to improve our products.
We sincerely apologize for the inconvenience you experienced with the bundle. To fix this issue, we have sent you an email. Please respond to the email.
“The Hamam Bath Bundle is a great fringeless bath set that absorbs water and dries quickly. I especially love the XL size as I'm a full-figured lady and the regular bath towel size doesn't wrap all the way around.”
Hello Barbara! We are happy to hear that the absorbency, speed of drying, and dimension of the towels have met your needs. We highly appreciate the support you offer for our mission of marine conservation!
