“The Taino turtle was out of stock and so I did not receive it and therefore cannot review it. But customer service was great in providing an alternative towel and also sending a $20 gift card because I was disappointed in it being out of stock! Highly recommend Sand Cloud for their quality and customer service :)”
Hi Christina,
Thank you for your review. We're truly sorry to hear about the issues you encountered with your order and the inconvenience it caused. We understand how disappointing it is when things don't go as planned, and we appreciate your feedback regarding our shipping and fulfillment process. Your input is invaluable as we strive to enhance our services.
If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Team Sand Cloud
