“I WANT TO RETURN ITEM. SENT TWO EMAILS TO GET THE RETURN INFORMATION FROM THE CUSTOMER SERVICE EMAIL SITE. NO RESPONSE. I WOULD NOT PURCHASE FROM A COMPANY THAT HAS NOT RESPONDED TO CLIENTS.”
Hi Denise,
Thank you for reaching out and sharing your experience. We sincerely apologize for the difficulty you've faced in trying to get your return information. It’s frustrating not to receive a timely response, and we understand how important customer service is. Your feedback is crucial, and we’ll make sure it’s addressed.
Please check your inbox for a follow-up email from our team so we can assist you further.
Kind regards,
Team Sand Cloud
“I love this cover up so much!! I’m very weird about textures and feeling hot, sweaty, sticky, or in constrictive clothes. It fits perfectly, the material is like a towel so it dries you off quicker, and it’s so comfortable! The color and material are both high quality! Just took mine to Jamaica and wore it both on the beach and zip lining!”
“My cover up is super cute and so comfy! It reminds of the terry cloth muu muus my Mom used to make for us to wear at the beach. I live at the beach now and this is wonderful! So easy to put on and take off over a (wet) bathing suit. It's so comfortable, I just wear it around the house. Thank you SandCloud...for the cover up and the memories.”
