Hi Angie,
Thank you for your feedback on the Floral Check Cover Up. We're sorry to hear that the fabric felt too heavy for the warm Florida weather. We appreciate you taking the time to share your thoughts and understand how important it is to have the right clothing for your climate.
If you'd like to discuss your experience further, please keep an eye out for an email from our team.
Warm regards,
Team Sand Cloud
“I WANT TO RETURN ITEM. SENT TWO EMAILS TO GET THE RETURN INFORMATION FROM THE CUSTOMER SERVICE EMAIL SITE. NO RESPONSE. I WOULD NOT PURCHASE FROM A COMPANY THAT HAS NOT RESPONDED TO CLIENTS.”
Hi Denise,
Thank you for reaching out and sharing your experience. We sincerely apologize for the difficulty you've faced in trying to get your return information. It’s frustrating not to receive a timely response, and we understand how important customer service is. Your feedback is crucial, and we’ll make sure it’s addressed.
Please check your inbox for a follow-up email from our team so we can assist you further.
Kind regards,
Team Sand Cloud