“I'm pretty disappointed with my blue towels. There is blue fuzz everywhere! After drying off, it's all over my body, in the shower, on the floor, etc. They are soft & dry fast as advertised but don't think I'd buy more of these b/c of the fuzz. I also bought grey hand towels & didn't have the same issue with those.”
Thank you for your feedback. We’re glad to hear you found the towels soft and quick-drying, but we’re truly sorry about the blue fuzz issue—that’s definitely not the experience we want for our customers. It’s interesting that the grey hand towels didn’t have the same problem, and we appreciate you letting us know. We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you so much for your excellent 5-star rating! We truly appreciate your support and are thrilled to hear that you loved our Edge Bath Bundle - 4 Pack (2 Bath + 2 Hand). It means a lot to us that you took the time to share your positive experience with our product.
We value your loyalty as a customer and we promise to continue providing you with top-notch quality products. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. We are always here to help!
Thank you once again for being an amazing customer and for your kind words. We can't wait to serve you again in the future!