“These are beautiful towels but they are not as absorbent as less expensive terry-cloth options, and the trade-off to space-savings and utility may not be worth it to some. When tumble-dried on low, as per cleaning instructions, there was a lot of lint in the catcher and stray threads from the tassels keep appear on my skin or floor after use.”
Hi Bruce,
Thank you for sharing your thoughts with us. I'm sorry to hear that the absorbency of the towels didn't meet your expectations and that you've experienced lint and stray threads. Your feedback is invaluable, and we strive to balance aesthetics with functionality. We will certainly take your comments into consideration for future quality improvements.
We appreciate your understanding and hope you find some enjoyment with your beautiful towels.
Warm regards,
Team Sand Cloud
Hi Kristin,
Thank you for your amazing 5-star review of the Track Bath Bundle! We're so glad to hear that you received your towels quickly and that you’re satisfied with the quality. Your feedback means a lot to us!
If you have any more thoughts or experiences to share, we’d love to hear from you! Enjoy your new towels!
Hi Patrick,
Thank you for your review of the Track Bath Bundle. We're sorry to hear that the absorbency and drying performance didn't meet your expectations. We understand how important these features are in bath towels.
Your feedback is valuable, and we’ll be sure to share it with our product team to explore ways to enhance our products. If you have any more thoughts or if there’s anything else we can assist you with, please feel free to reach out via email. We appreciate your insights!
