“Not good at all and even worse customer service. One of the straps was sewn on twisted. I have exhausted several methods of reaching out to get the issue rectified and have gone completely unanswered.”
Hi Alicia,
We truly appreciate you taking the time to share your feedback, and we're sorry to hear about the issue with the strap and the trouble you've faced in reaching out. We understand how disappointing it can be when a product doesn’t meet your expectations, and customer service is an area we take seriously.
We’d like to make things right for you, so please keep an eye out for our team to connect with you.
Warm regards,
Team Sand Cloud
