Hi Jodi,
So sorry to hear those didn't work out for you. Please reach out to our chat support on our website for further assistance with the return process. Our chat support can be found in the bottom right hand corner of our website in the green speech bubble icon.
Warmest wishes,
The Saratoga Olive Oil Team
“The spout does not fit my bottle as well as I'd hope. I can't manage to push them down all the way; I fear when I pour they may pop out. Not as successful as I'd hoped.”