“I’ve purchased this scooter for commute. Excellent product no issues so far. I am a bit disappointed with the hand over tough. Even though they seemed to have the scooter in stock I had to wait next week from the day I bought it. I was in need of it so I Called twice scooter hut but nobody gave me a proper reason of why I had to wait.”
Hi there,
Thank you for your 5 star review of the Segway Ninebot MAX G2 scooter.
Sorry to hear your experience wasn't as smooth as hoped, It's a fantastic scooter and we are pleased to hear you're enjoying your new ride!
Thanks, Dani
Thanks Thomas, we appreciate your 5 star review of the Segway Ninebot MAX G2 scooter. So pleased to hear your delivery experience surpassed your expectations.
“This scooter is my first after using Lime scooters. It has loads of features that are useful but haven't gone through all of them yet. As it is my first Escooter and I still find it terrifying but it makes my commute from home to the train station and the train station to work a breeze. I love the indicators. it is quite tall so if you are used to Lime or neuron scooters it comes at quite the shock. Very heavy I had to take it down 2 flights of stairs today and I never want to do it again lol. I am very happy with my purchase.
Ordering from scooter hut was easy and delivery was quick. They used Border Express for shipping and they were super quick. It was posted and delivered within the timeframe quoted, appreciated very much.
I will order from scooter hut again”
Hi Maddison, thank you for the detailed and wonderful 5 star review!.
The Segway Ninebot MAX G2 is a great choice and we are thrilled to hear that you're loving every second of it.
“My absolute pick of many commuter scooters! Great range, super comfortable and the wider handlebars make it a pleasure to ride. You won't be disappointed in this scooter.”
Thanks for the lovely review, Raylene! We're thrilled to hear how pleased you are with the MAX G2 and its ride-feel! The wider handlebars do wonders!
Best regards,
Jay
Scooter Hut Customer Care
“It's a great scooter, well made, it will last for years. Staff at Robena store very helpful and service orientated, I made a great choice to buy the G2 and the right choice buying from Scooter hut. But, the only downside, I was told I would get a $50 discount as a gesture, as competition offered it for pre buy at $200 cheaper with extra bonuses. But didn't get the discount and, the $75 discount for signing up didn't apply to this scooter??? And the free helmet for booking on line was out of stock and never happened either. Small problems from a marketing side of you company, but not with product or service. Kind Regards Antony”
Hey Antony, thanks for your time on the phone earlier; I appreciate it!
As discussed, I've just issued a $125 refund on your order to amount to the discounts you were expecting to receive on the order!
Of course, we established that the helmet promotion is not applicable to Click & Collect orders as stated in the description, however, we're more than happy to send the helmet to you to sweeten this purchase even more!
Look out for the helmet dispatch notification and refund to both reach you and your account soon!
Best regards,
Jay
Scooter Hut Customer Care
“I bought my Segway Ninebot G2 from Scooter Hut in Malvern about three weeks ago.
The whole experience was amazing! Luke was so friendly and couldn’t have been more helpful.
I can’t get enough of riding my new scooter and can’t stop smiling when I’m on it.”
Hi Robyn,
Thank you for the amazing feedback regarding the service you've received at our Malvern East store.
We are smiling ear-to ear also with how happy you are with your new ride!
“I recently purchased a Max 2 scooter, it has greatly enhanced my commuting experience. I'm able to skip the traffic around my city, at top speed that's adequate for city travel. I also feel safe due to the reliable brakes, smooth maneuverability and acceleration.
Overall impressive riding experience!!”
Hey Erik! Thank you for leaving a review on your MAX G2 scooter! Segway sure know what they're doing! Sounds like getting around your city is now a breeze! Thanks :) Cindy
