Hi Colin,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the mix-up with your order and the lack of communication regarding the resolution.
We understand how frustrating this situation can be, and we appreciate your patience as we work to resolve it. Please know that your feedback is essential, and we will address this issue with our team to ensure better communication moving forward.
If you have any further concerns or need immediate assistance, please don’t hesitate to reach out to us directly. We’re here to help and want to make sure you’re taken care of.
Best,
The Scooter Hut Team