“Because the bottle I received was not the bottle in the picture as it is a new formulation, I was disappointed. I contacted sense of beauty and told them that I did not receive the bottle in the picture. They understood and gave me a $50 refund. Truth is the ocean is not bad it’s actually pretty great it’s just not what I was expecting, as I had a sample of an older batch of the stage, they handled the situation well and earned the four stars ”