What activity did you use the product for? Casual Cold weather walks in North Wales, cold rainy days watching the rugby!

What weather and temperatures did you experience? -12 Lithuanian winter.

Are there any developments we could make? NO

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? Retail Store

“So happy with the jacket, very stylish but has all the attributes one would expect for a serious, technical Artic parka jacket. The fit is perfect and would have no issues recommomending this "high-end" jacket. One disappointment was nothing to do with the actual jacket itself, but at the price point I would have expected a branded hanger to keep this heavy jacket in shape and why not a breathable storage bag for when the winter is over? THis is a premium jacket, with a premium price - treat it as such!!”

1 Helpful Report

Posted 1 week ago

Thank you for your feedback! It's great to hear that you're happy with your jacket. We're currently in the midst of reviewing our packaging, so we will certainly pass along your comments regarding the branded hanger and storage bag. Please let us know if you have any further questions at all.

Posted 1 week ago

What activity did you use the product for? Early morning walks through the winter.

What weather and temperatures did you experience? Down around freezing, driving wind and rain.

Are there any developments we could make? Improve the tailoring, the quality should match the price

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? No

How did you come across Shackleton? Long time ago, can't remember, sorry

“For the money, I'd expect excellent tailoring, but it is poor. As was the one this coat replaced. A real shame given how impressed I was a few years back when I bought my last coat from you. The velcro tabs are pulling away, the zips don't work properly, the sleeves are folded correctly at the ends. When it's actually cold enough to really appreciate the coat, without being able to close the zip,. it's not all that great.”

1 Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us your feedback. We're very sorry to hear of the issues you've encountered with your Haakon Parka. As this doesn't sound like our usual standard and to help us understand what may have gone wrong, would you mind sending us a few photos of the areas you’ve mentioned to info@shackleton.com? This will enable us to investigate further and determine the most appropriate next steps. Please note that we do offer free returns and exchanges, so please let us know if you need any assistance in generating a return.

Posted 2 months ago

What activity did you use the product for? Everyday wear in cold conditions, watching sports and trips to colder climates

What weather and temperatures did you experience? So far only 2°C

Are there any developments we could make? Nothing so far

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? On a Belstaff discussion group

“Visited the London store and service was fantastic, the guys really knew their stuff! Helped with sizing and choice, leading to the Haakon parka. This jacket is warm, stylish and a joy to wear. Cheers, Niall”

Helpful Report

Posted 1 year ago

Thank you for your feedback on your visit to our store! We're so glad to we were able to assist you and that you're happy with the Haakon Parka.

Posted 1 year ago

What activity did you use the product for? Walking hiking and sports day outs

What weather and temperatures did you experience? Cold to mild weather. Raining. 5c below.

Are there any developments we could make? No. Love it

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? Search Shackleton explorer then saw a review by t3 so I looked it up. Pleased that I did.

“I recently purchased this beautiful parka. The material is soft, it’s very comfortable and well built and strong. Surprise it light. It really looks nice and trendy so I am happy. A lot of thinking and passion appears to have gone is making this parka. Thanks!”

Helpful Report

Posted 1 year ago

It certainly did! Thank you for your comments.

Posted 1 year ago

Haakon Tactical Parka Black / XL Reviews