What activity did you use the product for?
hiking
Are there any developments we could make?
The one recommendation would be to provide a way to cinch the hood down at the back of the head to prevent the brim from draping down over the eyes. The description indicates a three-way adjustable hood. I find only two adjustment cords at the bottom of the front side of the hood.
In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch?
Yes
How did you come across Shackleton?
Web search for down jackets on Google