What activity did you use the product for? Evenings and chilly days in the spring, on walks and hill hikes

What weather and temperatures did you experience? Chilly evenings , days of uncertain weather

Are there any developments we could make? None spotted so far

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? As investir

“Very light, well designed and useful spring and Autumn wear”

Helpful Report

Posted 3 months ago

Thank you for your feedback!

Posted 2 months ago

What activity did you use the product for? Walking the dog

What weather and temperatures did you experience? Plus 6 degrees

Are there any developments we could make? Better bigger zip

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? A chap in my local dentist was wearing one

“Good quality jacket. For a light weight jacket warmer than I expected. Love the lined pockets and neck makes it really comfortable to wear. The only negative for me is the zip is just too small and fiddly put a better size zip in and I'd give it 5 stars”

Helpful Report

Posted 3 months ago

Thank you for your feedback!

Posted 3 months ago

What activity did you use the product for? Casual

What weather and temperatures did you experience? Winter

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? High street

“I was quite excited when u got one but it was short lived as u feel the jacket looks old and lost its lustre within first 1 month. I am not sure why because I have heard really good things about this company hence I got one. Perhaps the particular jacket they I got was of old stock or something else but it’s disappointing.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to give us your feedback. We're sorry to hear of the issue with your jacket and we appreciate you bringing this to our attention. As this doesn't sound like our usual standard, could you please send us some photos of the jacket to info@shackleton.com and we can investigate this further and advise the best way to proceed? Best wishes, Shackleton Client Services

Posted 4 months ago

What activity did you use the product for? Everyday wear

What weather and temperatures did you experience? Anything above zero

“Light, warm, and stylish. Love it”

Helpful Report

Posted 5 months ago

We appreciate you taking the time to share your feedback!

Posted 5 months ago

What activity did you use the product for? Day to Day usage

What weather and temperatures did you experience? 8-12ºC

Are there any developments we could make? N/A

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? browsing

“Warm Jacket, Great colour, very lightweight. Ideal for travelling!”

Helpful Report

Posted 6 months ago

Thank you for your feedback!

Posted 6 months ago

Halley Ultralight Down Jacket Black / L Reviews