Hannan Ultralight Down Gilet Black / L Reviews

4 Rating 2 Reviews

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What activity did you use the product for? Normal leisure wear

What weather and temperatures did you experience? Normal UK / Italian spring weather

Are there any developments we could make? Zips are slightly fiddly

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? Visited store

“Good product and generally very good quality. However, after a short amount of use feather spines have started to pierce the casing from the inside of the gilet collar creating a small hole through which the filling protudes. This means that there is an ongoing risk of tearing of the outer casing of the gilet. That surely can't be correct and must be a quality issue. Very disappointing as otherwise the gilet is excellent. I would like to hear your views on this.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, and we sorry to hear of the issue with your jacket, as it doesn't sound like our usual standard of product quality. We have contacted you directly to resolve this issue, but if you have any questions, please feel free to email us at info@shackleton.com.

Posted 3 months ago

What activity did you use the product for? Layering, outdoor use everyday

What weather and temperatures did you experience? Just above freezing and wet

Are there any developments we could make? Mentioned above would like books or channels to hide hem draw string.

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? Shop

“I hesitated with this purchase given the high asking price, was it worth it. It is a nice bit of kit and provides a nice toasty layer for the core. Could be improved in having built in hooks or channels to keep the hem draw cord out of sight when you pull it tighter. Plus like another reviewer states not a great deal of length in the body. Comfy to wear and round the neck and pockets comfortable with soft fleece lining. Overall, does what it was purchased for and that is keeping me warm.”

Helpful Report

Posted 7 months ago