Portland Merino Beanie Navy / O/S Reviews

4.3 Rating 4 Reviews

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What activity did you use the product for? Walking

What weather and temperatures did you experience? -5c

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

“Definitely a good hat and good quality. Whilst I completely understand Shackleton is a premium brand, I think that this particular item is over priced for basically a warm woolly hat. That said you know the price at time of purchase so it’s up to you.”

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Posted 1 month ago

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

“Very warm , quality product”

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Posted 3 months ago

We appreciate your feedback!

Posted 2 months ago

What activity did you use the product for? Walking

Are there any developments we could make? Larger size - or move the logo down so it's not folded up so much

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? Yes

How did you come across Shackleton? WEB

“The hat is not the correct size - It runs really msall - I have to fold it down and the logo is then on the inside - It's not well designed. For the money, it is disapointing.”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback. We’re sorry to hear that the hat did not meet your expectations, and we understand how disappointing that can be. We’ve followed up on this matter directly, but if you have any further questions or would like additional assistance, please feel free to email us at info@shackleton.com.

Posted 3 months ago

What activity did you use the product for? Walking

What weather and temperatures did you experience? Extremely cold

Are there any developments we could make? Cannot suggest any

In the event that we would like to discuss these answers with you further, are you happy for a member of the Shackleton team to get in touch? No

How did you come across Shackleton? Walking past the shop, talking to the very helpful and informative staff

“Very soft, comfortable to wear and extremely warm.”

1 Helpful Report

Posted 1 year ago

Thank you for your feedback! We're so glad to hear you find the Portland Beanie warm and comfortable.

Posted 1 year ago