“I'VE BEEN BUYING 1 A YEAR FOR 10 YEARS, NO PROBLEMS, EXCEPT THE LAST ONE , APPARENTLY A LITTLE TO BIG, ALL MY TIES KEPT COMING OFF.LET THE CANOPY BANG IN THE BREEZE TILL IT TORE OUT”
Hello David,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
“Very pleased with my new canopy. I have had it in stock for couple of months, just put it on in the afternoon saturday. It snowed for the first time this season last night and this morning, maybe 2"? Not a snow flake on my truck! It is a real barging in value for the protection it provides! Highly
recommended!!”
“We have 2 Canopies! The Canopy replacement came quickly and intact. It is very good quality and easy to install. Gives us great cooling shade on our deck and bu our pool. Thanks for a great affordable product.
I don't have a picture because we take it down for the winter.”
“These canopies are versatile, easy to assemble, light weight and replacement parts are easy to obtain.
In my opinion, they are not Florida quality for our hot sun, and deterioration is fairly rapid. Storms also take a toll. You can get heavier tops and heavier frames from Shelterlogic if you want something sturdier. I am invested in this brand as I have 5 units. Customer Service is very personable. #Sweeps”
