“Started fraying and splitting where it fit over the top beam. Then one strong cold front with 25-30 mph winds ripped it. Looking for a more heavyreplacement elsewhere as it covers our spa.”
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We are sorry to hear about this! Please contact us at 1-800-560-8383 so that we can gather more information and help you with a resolution.
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“Great canopy looks great but it doesn’t hold up to highigh winds. I have bought 3 over the last 3 years but I have to call it quits at this time because it only last me a year before it years.”
“I have purchased a number of replacement tops, maybe one a year due to tears developing. I live Orlando, FL area. The canopy is fine but the attachment loops do not stay in place no matter how they are tied. Any wind at all and they are loose. My neighbor finally threaded a parachute cord thru the eyelets and around the pipes. This is cumbersome because if a large storm is forecast, it is necessary to temporarily take the canopy off and then put it up again and re-lace the cording. Years ago the tie loops were better and did not cost extra after the price of the canopy replacement. The price has in-creased but the quality has decreased in the ties.”
