“The canopy is easy to assemble and very sturdy. Live in a foot hill area with regular wind. The canopy is sturdy and never wiggles at all. The cream color keepes the sun off and still lets light through.
Would highly recomend.”
Hello,
Thank you for your fantastic review! We're thrilled to hear that you found the canopy easy to assemble and so sturdy in windy conditions. It's great to know that the cream color is providing the perfect balance of shade and light for you. Your recommendation means a lot to us!
If you have any other feedback or need assistance, feel free to reach out.
Warm regards,
The ShelterLogic Team
Hi Brian,
We’re truly sorry to hear that you’re still waiting for your order. We understand how frustrating this must be for you, and we appreciate you reaching out to share your experience.
To get this resolved as quickly as possible, please contact our customer service team at 1-800-560-8383. They’ll be able to provide you with updates and assist you further.
Thank you for your patience, and we hope to make this right for you.
Best,
The ShelterLogic Team
“Went up easily with wife and I, it didn't take long - we used lag screws to attach to wooden deck.
Quality seems quite good so far, design is sensible and seems to shed the wind well.
We've had a few compliments on the look of it.
Quite weatherproof, rain drains off the corners.”
“Cover rips easily. Company replaced it for free the first time but the cover ripped again. Only keep cover up in the summer. Replacement cover price is outrageous. Very unhappy.”
Hello Jenn,
We are awfully sorry to hear about your Canopy. Please note the Canopy is a temporary structure and is designed primarily for seasonal shade; hence offers protection from damage caused by the sun, tree sap, and bird excrement. Furthermore, it is recommended that the Canopy cover be removed, or the canopy is stored away when not being used, and when there is inclement weather in the forecast. If you have any questions or wish to discuss this in more detail, please feel free to contact us at 1-800-932-9344.
Thank you
