“We finally got this gazebo set up. Set up is very straightforward if you pay attention to the details in the manual. We did not rush. It took 2 of us a couple of days. It fit together well. We made a couple of mistakes-our fault- but it was easy to fix. Some extra small parts, which we really appreciated. Screws seemed good quality. We still have to install the netting. Overall, I am very satisfied so far. The whole unit seems very good quality. Got it on sale which was best price I found. Came quickly and packaged well. No damage. Highly recommend.”
Hi Angie,
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found the setup straightforward and that everything fit together well. It’s great to know that the extra parts were helpful and that you’re satisfied with the overall quality of the gazebo. Your recommendation means a lot to us!
Enjoy your new outdoor space, and we hope it brings you many wonderful moments.
Warm regards,
Team Sojag
“Bought this gazebo about 8 years ago, was smart enough to anchor it to the deck so the wind didn’t blow it away, never had a problem with it. Took me and the wife about 6 hours to build it. Has not rusted and survives -40 winters with 4 feet of snow on top. When the sun comes out the roof heats up enough where the snow just slides off. Awesome product and would buy again. The way this is lasting unless I move house will not have to buy again. I do need to get a new set of mosquito nets as my dog chewed a hole through them and the 12 x 16 nets for some reason are hard to find in Canada.”
Dear Steven,
Thank you so much for your amazing 5-star rating of our Sojag Genova 12 x 16 ft Dark Brown Gazebo! We really appreciate your feedback and are thrilled to hear about your positive experience with our product.
It's wonderful to know that the gazebo has been serving you well for the past 8 years. We're glad that you anchored it to your deck to prevent any potential damage from strong winds. Your dedication to maintenance and proper installation has paid off, as you've never encountered any issues with it.
We're sorry to hear about the mosquito net situation, but we're glad to hear that you're interested in purchasing a new set. Please feel free to reach out to our customer service team, and they will be happy to help you find the replacement netting you need. We can be reached on 1-866-901-1649.
Once again, thank you for your wonderful review and for being a loyal customer. We truly appreciate your support, and we are thrilled to hear that our gazebo has made a lasting impact. If there's anything else we can do for you, please don't hesitate to let us know.
Warm regards,
SOJAG!
“I bought the gazebo on sale last November. I had to wait for the patio to be poured. I finally assembled the gazebo a week ago. Assembly was hard but the instructions were good and it was easier than
assembling the furniture we put in it. I love the gazebo and we spend”
Hello,
We are very happy to see that you are pleased with your Genova II Double Roof Hardtop Gazebo, 12 ft. x 16 ft. Dark Brown (500-9165074). We would like to thank you for taking the time to leave this review and for choosing SOJAG!, Customer Service
