“Love this pergola... it was very easy to assemble and despite being aluminum it is very sturdy. We love the louvers so that we can open it up or shut it down for full shade.
It was a great purchase and worth every penny. The only problem we have had is that one of the plastic louver holders cracked. Is it possible to order a replacement or a few to have a couple spares?
Fantastic product all round !”
Hello Tony,
Thank you so much for your fantastic review! We're delighted to hear that you love your Sojag Hana pergola and found it easy to assemble. It's wonderful that the louvers are working perfectly for you, allowing for full control of shade. We're sorry to hear about the cracked louver holder. You can definitely order replacements, and having a few spares on hand is a great idea.
If you need any assistance with the replacements or have any other questions, feel free to reach out.
Warm regards,
Team Sojag
“Very easy to assemble. Looks amazing with a very nice finish. Really like the ability to be able to open the louvers for air flow.
Such a great addition to my outdoor living.”
Hello R.,
Thank you so much for your amazing 5-star review of the Sojag Hana Pergola! We’re thrilled to hear that you found the assembly easy and appreciate the stunning finish. It’s wonderful to know that the adjustable louvers are enhancing your outdoor experience by providing airflow.
Your kind words inspire us to keep delivering top-notch products! If you ever have questions or need assistance, don’t hesitate to reach out.
Warm regards,
Team Sojag
“Took many hours to assemble, and several screws were not threaded properly to fit their holes, but using a powered driver was able to force them tight.
Drawing for louvre mechanism should be much bigger....difficult to understand and assemble.
ShelterLogic said it would take about 5 days for delivery, but it took 11. Had to call transport company to get my delivery...not great performance.
Phil”
Hello Phil,
Thank you for sharing your insights on the Sojag Hana Pergola. We appreciate your feedback about the assembly process, and we understand how frustrating it can be when parts don't align as expected. Your comments on the louvre mechanism drawing are noted and will be helpful for our future improvements.
We're also sorry to hear about the delays with the delivery and appreciate your patience in following up with the transport company. If there's anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Team Sojag
Bonjour Denis,
Merci beaucoup pour votre avis élogieux sur le pavillon Sojag Hana ! Nous sommes ravis d'apprendre que la livraison a été rapide et que les instructions étaient claires et faciles à suivre. C'est formidable de savoir que vous profitez davantage de votre espace extérieur maintenant !
Si vous avez d'autres suggestions ou des questions, n'hésitez pas à nous le faire savoir !
Chaleureusement,
L'équipe Sojag
Hi there,
Thank you for the amazing 5-star review! We're delighted to hear that you're enjoying the solid build and sleek design of the Sojag Hana pergola. It's wonderful to know that it's a great addition to your deck. Your feedback truly makes our day!
Enjoy your stylish new outdoor space!
Best wishes,
The Sojag Team
Hi Jonathan,
Thank you for the fantastic 5-star review! We're thrilled to hear that you found the Sojag Hana pergola well-built and easy to install. It’s great to know that the mechanism is easy to use and that it looks good in your space. Your satisfaction is our top priority, and we appreciate your feedback!
Enjoy your new pergola!
Warm regards,
The Sojag Team
“We recently purchased and assembled our Black Louvered Pergola. So far we are very happy with the look and functionality of it and look forward to many years of enjoyment with it.”
Hi Archie,
Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the look and functionality of your Black Louvered Pergola. It’s wonderful to know that you’re looking forward to many years of enjoyment with it. If you have any questions or need assistance in the future, don't hesitate to reach out.
Best,
The Sojag Team
