Hi Ben,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
Hi Sharla,
Thank you for taking the time to leave a review! We’re glad to hear that the product is working great for you. We apologize for the lack of information regarding the quantity included; your feedback is valuable, and we’ll work on providing clearer details in the future. If you have any other questions or need assistance, just let us know!
Best,
ShelterLogic
Hi Andrea,
Thank you for your awesome 5-star review! We're thrilled to hear that you find our Bungee Fasteners easy to use and that having a bunch on hand has been helpful for you. It’s always great to be prepared!
If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!
Best,
ShelterLogic
Dear Brian,
Thank you for your stellar 5-star review of our Bungee Fasteners! We're thrilled to hear that they work great for you.
Your satisfaction is our top priority, and we truly appreciate your positive feedback. If you ever need assistance or have any questions, feel free to reach out.
Enjoy using your Bungee Fasteners!
Best regards,
The ShelterLogic Team
Dear Sheldon,
Thank you so much for your glowing 5-star rating of our Bungee Fasteners! We truly appreciate your feedback and are delighted to hear that you are satisfied with your purchase.
Once again, thank you for taking the time to share your positive experience. We hope to continue exceeding your expectations in the future!
Warm regards,
ShelterLogic
Dear Michael,
Thank you so much for your outstanding 5-star rating of our Bungee Fasteners! We greatly appreciate your support and are thrilled to hear that they work great for you.
Also, we are glad that our offer provided you with more pieces for the money compared to other options. Meeting our customers' satisfaction is always our top priority, and your positive feedback inspires us to keep delivering excellent products.
Once again, thank you for choosing our Bungee Fasteners and for taking the time to share your experience. We look forward to serving you again in the future!
Best regards,
ShelterLogic
Hi Sean,
We are sorry to hear about this! Our Bungee Fasteners are constructed of high-density woven nylon and quite sturdy out in the environment. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week at 1-800-560-8383.
We are looking forward to assisting you!