Hi Gale,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-932-9344.
Hi Abbott,
Thank you for your stellar 5-star review! We're thrilled to hear that you experienced fast shipping and found the setup process easy. It's great advice to use the enclosed anchors for added stability—they really make a difference!
If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback!
Best,
The ShelterLogic Team
“We live on a corner in town with a very narrow, fenced in strip in the back to use for utility. We needed dry storage for all the various fertilizers, hand tools, watering cans, etc that are used to maintain beds, annuals, containers to fit in this small area. In addition, we wanted a place to start seeds, propagate cuttings and stash smaller containers for frost protection. This little greenhouse checks all the boxes!! We put it up this spring (2023) and are looking forward to finding even more ways to put it to good use!”