“This is a good greenhouse if it’s in a location that receives no wind at any time. It lasted 10 months before the wind absolutely destroyed it one day. It was installed according to directions using the provided hardware and anchor systems, and located in a somewhat sheltered place, but it couldn’t handle Alberta wind. It’s also very complicated to assemble (requires 3-4 strong people) and takes at least 12 hours for reasonably capable people to put together. The directions are terrible. They contain almost no written instructions and the pictures are often hard to interpret. When the wind wrecks the current one, I’m finding a different greenhouse.”
Hi Kathrina,
Thank you for your review. We’re sorry to hear about your experience with your greenhouse, particularly regarding wind exposure and assembly challenges.
Your feedback on the assembly instructions is valuable, and we will certainly take note of it for future improvements. We strive to create products that meet the needs of our customers, and we're sorry that this greenhouse did not live up to your expectations in those aspects.
Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-932-9344.
Best,
The ShelterLogic Team
“Very pleased with the quality of this item. The pipe structure is heavy duty and the cover is strong. We built in our own end panels with windows and storm door for ventilation and easier access. Added horizontal supports along the length of both sides to support trellis. Looking forward to some self sustainability and fresh vegetables! Would highly recommend to others.”
Hi Kim,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you're pleased with the quality of your GrowIT® Heavy Duty Round Greenhouse. It’s fantastic that you customized it with your own panels and supports—sounds like you'll have an amazing setup for growing fresh vegetables!
If you have any questions or need assistance, please feel free to reach out.
Thanks again for your recommendation!
Best,
The ShelterLogic Team
“This greenhouse has exceeded my expectations based on previous reviews. Shipping was fast, everything was well stapped on a pallet, all parts were there, instructions were easy to follow and I was able to assemble it myself with just a 5ft ladder in about a day.”
Hi Dave,
Thank you for your amazing 5-star review! We’re thrilled to hear that the GrowIT® Heavy Duty Greenhouse has exceeded your expectations. It’s fantastic to know that you found the instructions easy to follow and that you were able to assemble it yourself so efficiently!
If you have any questions as you continue to use your greenhouse or need assistance, feel free to reach out. We're here to support you!
Best,
ShelterLogic
Thanks for the 5-star rating of our GrowIT; Heavy Duty Round Greenhouse! We are glad to hear that it was well-built, sturdy and easy to assemble, as well as a great value! We appreciate your business.
“I somehow assembled it by myself, and it's been great so far. I'm going in to my 3rd Season and the cover doesn't show any sign of deteriorating. It has withstood 80 mph winds just fine.”
Hello Vlad,
We are very happy to see that you are pleased with your Greenhouse. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
, Customer Service
“I bought our greenhouse several three springs ago. It was fairly easy to put up, especially by my female self. Luckily I am stubborn and my husband helped with the plastic skin. The first season was great, but the fabric on the ends shredded where the zippers were sewn in. The second season we had one end that was almost whole and one in tatters. The next year, I just took them off. Seems like you may need some sort of seam reineforcer. I might purchase again in other circumstances, but I really just want to purchase new end panels from ShelterLogic.”
Hello,
Fabric life is affected by application, location and the physical elements the shelter is exposed to. We do offer replacement covers for your shelter. Customer satisfaction is very important to us and even though you are out of your warranty period please give us a call so we can find a solution for you. We are available 7 days a week at 1-800-932-9344.
Thank you ,Customer Service,Debora
“Put up a 12 X20 a year and a half ago (item # 70592) "ripstop" material failed - material is NOT RIPSTOP, it is polyethylene and is not capable of any realistic life in a U.V. environment. I have been in the needle trades for over 50 years and know my materials it is absolutely NOT ripstop. Surprised no one has called you on this. I expect your standard boilerplate response but you could be in deep yogurt with your clearly false advertising of the materials.”
“Very poor assembly instructions. Low quality material. The door on the one I purchased was already falling apart when I took it out the box. The website has no assembly videos. I do not ever write reviews, but I am so disappointed in this product.”
Hello, We are sorry to hear you are not satisfied with your purchase. All of our how to videos are posted on our website under the support tab. We would be happy to provide you with a solution to your doors. Please give us a call at 1800-932-9344 so we can better assist you. Thank you,Customer Service,Danielle
