“If you purchase the standard 9 oz you will be lucky to get a year (12monts) I purchase the standard 9oz and 1 yr 2 months it started to tear and soon after the a little tear turned in to a few tears so I called the company because it was only 2 months after the warranty ran out and got the standard we are sorry about that but we could give you a whopping 20% off a new cover but that's no difference from their sale price a lousy 2 months over the warranty but it's like the to true saying you get what you Pau for”
Hello Kevin,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a one-year warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Our warranty department does work hard to treat every claim fairly and consistently, which is why they do not consider claims past the warranty period. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, please call 1-800-560-8383.
Thank you
Hello Bill,
We are very happy to see that you are pleased with your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
