“Nice shelter, good size. parts were mostly well labeled and not too hard to sort out.
i had an issue with the end wall tearing when i tried to tighten down the ratchet straps and there was a slight breeze. When i asked about it, i got a price quote for a new end wall, its not covered by warranty.”
Hi Brent,
We are sorry to hear about your experience. We would like the opportunity to investigate your feedback further. Please contact our customer service on 1-800-560-8383; so, we may gather more information on the issue and possibly provide a solution.
We are looking forward to assisting you!
Best,
The ShelterLogic Team
