“This is my second shelter, coat shelter, and I have to say that the frame itself is great, but with this one, the quality of my cover is poor. I have seams that are coming unbonded and I have stitching where they missed folding the material under, and it interferes with the zippers. This one has been a bit of a headache and I can see where I’m going to have problems with it with these unbonded seams.”
Hi Thomas,
Thank you for taking the time to share your feedback with us. We’re glad you’re happy with the frame of your ShelterCoat, but we're very sorry to hear about the issues you’re experiencing with the cover quality. Your concerns about the unbonded seams and stitching interfering with zippers are important and we appreciate you bringing them to our attention. We strive for high-quality products, and your feedback helps us identify areas for improvement. Please submit a warranty claim so that we can gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
We are looking forward to assisting you!
Best,
The ShelterLogic Team.
“I ordered a custom size to fit my boat and jeep. It took a little longer than expected to get delivered. Assembly was straight forward without any alterations needed. My only complaint is I expected it to have a system to hold open the rolled up entrances as shown in the pics but it does not.”
