“Product had some material & manufacturing issues. Supplier provided new cover kit at no cost and no hassles. Original cover lasted 13years, Hope new one lasts as long.”
Hello,
We are very sorry to hear about that! We strive to provide a quality product and can assure you that this is not a common occurrence. Please reach out to us and provide pictures the picture attached to this review, your proof of purchase and your contact information so we can submit a claim and provide a solution. We can be reached at 1-800-932-9344 or send us a message at reviews@shelterlogic.com
Thank you,Customer Service,Debora