“The customer service is without parrellel. They immediately responded to my online order to confirm that what I ordered was correct for the frame that I had previously purchased. The cover came in two days and my equipment was never exposed to rain that was forecasted. This is a company that appreciates its customers and knows how to keep them!”
Hi Patrick,
Thank you so much for your amazing review! We're thrilled to hear that our customer service exceeded your expectations and that you received your cover so promptly. It’s fantastic to know that we played a part in keeping your equipment dry and protected from the elements.
We truly value customers like you, and your kind words inspire us to keep delivering the best service possible. If you ever need assistance or have any questions, please don't hesitate to get in touch!
Warm regards,
The ShelterLogic Team.
“I replaced the standard cover, which had been destroyed by sun exposure after two years, with heavy duty cover. I am 77 years old and I installed the cover myself so installation took more time than normal. This cover weighs about 35 lbs and does not easily slide over the shed frame, but eventually I was able to get the job done. No instructions are included with kit but are available on line at the ShelterLogic web site. Also many videos on YouTube. I am very happy with the end result and look forward to at least ten years of service from the shed.”
Hi there,
Thank you for your wonderful 5-star review! We're thrilled to hear that you opted for the heavy-duty cover and that you managed to install it yourself—what an impressive accomplishment at 77 years young! We understand that heavier materials can be a challenge to maneuver, but we're glad you persevered and achieved the end result you wanted.
We appreciate your note about the instructions being available online, and we're happy you found the additional resources helpful. Ten years of service sounds like a great investment, and we hope the new cover exceeds your expectations. If you need anything or have further questions, feel free to reach out. Your satisfaction means a lot to us!
Best,
The ShelterLogic Team
“Delivery was very quick. It must have been a stock replacement. Took about a day of work to strip the old cover and install the new one. The new one was a perfect fit. Hope it lasts for the 10 years as advertised. Looks very good.”
Dear David,
Thank you so much for your glowing 5-star review of the Replacement Cover Kit for your Shed-in-a-Box RoundTop! We're thrilled to hear that the delivery was prompt and that the installation process went smoothly for you.
It's fantastic to know that the new cover fits perfectly, and we truly hope it meets your expectations for durability over the years. If you have any questions or need assistance in the future, please feel free to reach out.
We appreciate your support and wish you many happy years with your Shed-in-a-Box!
Best regards,
ShelterLogic
Dear Robert,
Thank you so much for taking the time to leave us a 4-star rating for our Replacement Cover Kit for the Shed-in-a-Box RoundTop® 10 ft. x 10 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Gray. We greatly appreciate your feedback and are thrilled that you are satisfied with your purchase.
We completely agree that our 14.5 oz. cover is perfect for ensuring long-term use, especially in the Northeast. We take pride in offering high-quality zippers and latches to provide a reliable and convenient experience for our customers. It is fantastic to hear that you are very happy with your decision.
If you have any further questions or need any assistance, please do not hesitate to reach out. We value your support and hope to serve you again in the future.
Best regards,
ShelterLogic
“There were some problems with shipping but in the end I received it quickly due to great customer service. Thank you.
Only question, the little elastics that hold the entry open weren’t in the box. Just figured they would have been there.
Other than that, exceptional”
