“The original cover ripped this past winter due to the amount of excessive snow we had. The new one I received was the perfect size and super easy to install.”
Hi Mike,
Thank you for your fantastic review! We're so glad to hear that the new cover fits perfectly and was easy to install. We understand how tough winters can be, and we’re committed to providing durable solutions to help protect your belongings.
If you ever need anything else or have further questions, don't hesitate to reach out.
Warm regards,
The ShelterLogic Team
“While difficult to install, the cover fits well and is of the quality I was expecting. I was told it would come with the bungee cords required to support the rolled up door. I was suspicious of that and asked that 4 extras be sent with the top. They were not included, so I was happy that I requested the additional pieces. What is odd is that the grommet holes in the door panel were higher than the top of the door zippers. I used this kind of set up before and the grommet holes were properly located. An individual bungee not long enough to work properly when the door is completely rolled up. Because I requested 4 bungees, I had to attach them together to make 2 cords long enough to support the door properly. It was very odd, but I made it work. Customer service was fantastic!”
Hi Philip,
Thank you for your thoughtful 4-star review! We're glad to hear that the cover fits well and meets your quality expectations. We appreciate your feedback regarding the installation and the bungee cords, and we apologize for any inconvenience caused. It's great that you were able to improvise a solution.
We’re always striving to improve our products and your insights are invaluable. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best,
The ShelterLogic Team
Thank you so much for your wonderful 5-star rating of our Replacement Cover Kit for the AutoShelter RoundTop; 10 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green! We truly appreciate your feedback and are thrilled to hear that you found the delivery and installation process to be hassle-free and convenient. Your kind words about it being a great idea for your AutoShelter are greatly appreciated as well. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Thank you for choosing ShelterLogic
“The ordering process for me was a bit confusing and slow. I purchased a used frame off of FaceBook Marketplace and was given incorrect information regarding the model number. The ladies at ShelterLogic helped so much as they picked through the details to help me find the exact covering I needed and belonged on my frame.”
“Vast improvement over the original medium duty cover provided with the Round-Top garage. (my original cover shredded in the wind after two years.) It even came with new ratchet adjusters. By all appearances this one will last the rating of ten years.”
