“The rack came quickly and well-packaged. It was easy to put together; the directions were very clear. I did also buy the cover to provide a bit of protection. The cover works well and was easy to figure out.”
“The Rack is good but if you need to order a replacement cover it costs more than half the price of a new Rack w/cover (you get a cover with a new Rack) IE $30+shipping.”
Hi Jackie, We are sorry to hear you are not satisfied with your purchase. Customer satisfaction is very important to us. We would be happy to discuss this further with you. Please give us a call at 1800-932-9344 and mention your review when calling. Thank you,Customer Service,Danielle