Hello,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7-days a week at 1-800-932-9344.
Thank you, Customer Service
“Shelter logic has the best customer service people in the industry, i has an issue with a shipment and they went above and beyond to make it right. Highly recommended”
Hello Jeff,
We are very happy to see that you are pleased with our service and your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“This was a replacement from my first shelter logic and a great alternative to buying an entire new one when the frame was in excellent shape. My first one lasted 10 years!”
“We bought this as a replacement and while the cover seemed to be about the same quality, except the zippers seemed much cheaper quality. Our original shed lasted approximately three years but after 2 years the inside started flaking white stuff down on my motorcycle, overall it's a quick cover.”