“Had to replace the original cover. It made it 8 years which, with the wind and winter snow load was good. Your system found me and verified the proper cover was sent. Replacement took an hour with 4 people. Considering the size, I thought that was excellent. Fit was right and all went as it should. Nice when things go right. No glitches. Thanks!”
Hello Scott,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
Thank you
“I have never been more disappointed by the quality of these covers. The material is poor and doesn't stand up to elements and rips/tears easily. Customer service isn't that helpful either. I would do more research and go a different route for shelters.”
Hello Kym,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
Thank you
“I've been utilizing many Shelter logic sheds for over 10 years now and they have provided excellent shelter for my equipment, implements, and miscellaneous items I have around our acreage. You don't have to be a rocket scientist to assemble them and I like having the ease and ability to move them around to different locations as needed. They have held up to my expectations and I will recommend these products to others. I would like to add the parts department knowledge of the products Shelter logic manufactures .”
Hello Greg,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warrantied and life expectancy which might better suit your needs.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“The cover will not last a year before it rips. My 4th cover in 4 years has ripped. It will hold up 50+ mph winds, but the sun dries it out so bad, it stretches and rips after one summer. They sell a UV cover, I guess it's time to spend 3X the price of the basic and get the UV one.”
Hello Gene,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have longer warranty and life expectancies, which might better suit your needs. If you have any questions or wish to place an order, please call us at 1-800-932-9344.
Thank you
