“Annoys me that I have to replace my cover every two years or so and it's always the same problem every time they should put patches over the corners of the frame”
Hello Robert,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have longer warrantied and life expectancies which might better suit your needs. If you have any questions or wish to place an order, please call us at 1-800-932-9344.
Thank you, Customer Service
“BRILLIANT, Big storm finally ripped my 5 yr ( or probably older can't remember) tarp/ garage fabric apart. Frame fine. Bought replacement tarp and bam all good. Actually got it in a dark, dark green which was better then my grey original. Very happy and my !975 Buick Le Saber Lexus is happy too....”
Hello Richard,
Awesome picture! We are very happy to see that you are pleased with your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
, Customer Service
“The frame is the only part of this product that is made well. Everything else from the cover to the straps and the ratchets are so cheap they hardly hold up for a few months. I would NOT recommend this product and I'll definitely never order from this company again.”
Hello,
We are very sorry to see that you are not satisfied with your purchase. Once the Corral shelter is properly assembled and anchored, our customers find their Corral unit to be very sturdy and last 5 plus years. Please know we would like to help resolve your issue. Please call our customer service line at 1-800-932-9344 so that we can gather more information and offer the best solution we possibly can.
We are looking forward to assisting you!, Customer Service
