“I have replaced the tarp that was in very bad shape and all torn down after a few years of beating. The new one slipped right in place... now just have to see and wait for the time to tell the durability of the product. But for now it seems right.”
“Good quality cover for the money. Unfortunately the original had wind damage from the server storms this spring from flying debris however it never moved or lifted with the anchor package supplied. Very happy.”
Hi Eddie,
Thank you for your thoughtful 4-star review! We're pleased to hear that you found the replacement cover to be good quality and that it stayed secure with the included anchor package, even during those severe storms. It's great to know that our product held up and met your expectations despite the challenges.
If you ever have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your feedback and support!
Best,
The ShelterLogic Team
“Our original cover lasted 7 years in NH and in direct sunlight. It finally gave up in an ice storm this year and replacing it with the same cover a was not a hard decision. The unit sees heavy snow and temps from +90F to -25F throughout the year.”
Hi Kevin,
Thank you for your fantastic 5-star review! We're thrilled to hear that your original cover held up so well for seven years against the elements in New Hampshire. It definitely speaks to the quality of our product, and we’re honored that you chose to replace it with the same cover.
We appreciate your support and trust in us! If you ever have any questions or need assistance in the future, please feel free to reach out.
Best,
The ShelterLogic Team
“So bummed! We put on the new replacement cover and it already has several holes in it. Size wise it fit fine and was shipped quickly. Color matched exactly to the original.”
Hi Kate,
Thank you for taking the time to share your experience with the Replacement Cover for the Garage-in-a-Box®. We're genuinely sorry to hear that you've encountered holes shortly after installation.
Your concerns about product quality are very important to us, and we're eager to address them. We recommend contacting our customer service team, as they can assist in exploring potential solutions and ensuring your concerns are heard.
We can be reached on 1-800-560-8383.
Best,
The ShelterLogic Team.
“You will get at least 2 seasons but if your lucky it mat last 3 seasons. The sun just weakens these cover and the first good windy day after that will finish it.”
Hi Jay,
Thank you for your honest 3-star review! We appreciate your feedback regarding the lifespan of the Replacement Cover. It's true that exposure to the sun and wind can take a toll on these covers, and we understand how frustrating that can be.
Please note that we do offer (3) different grades of material you can choose from being the 7.5 oz standard fabric, 14.5 oz Heavy-Duty, and 21.5 oz Ultra Duty material. The heavier grade has longer warranty and life expectancies. If you have any questions or would like to place an order, please feel free to call us on 1-800-932-9344.
Best,
The ShelterLogic Team
Hi Nicholas,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’re satisfied with your replacement cover.
Please note that we do offer replacement covers by itself without the door, however, only if you decide to upgrade to a heavier material. The standard cover comes pre-packaged with the doors in a box and are Not sold separately, but as a Cover-Kit bundle. There are (3) different grades of material being the 7.5. oz standard fabric, 14.5 oz Heavy-Duty PVC, and 21.5 oz Ultra Duty PVC material. The heavier grade has longer warrantied and life expectancies, which might better suit your needs.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We truly value your support!
For ShelterLogic product inquiries, please call 1-800-560-8383.
Best,
The ShelterLogic Team
Hi David,
Thank you for the amazing 5-star review! We’re delighted to hear that you found the ordering process easy and the delivery speedy. Your recommendation means a lot to us, and we’re happy to be your choice for outdoor storage solutions!
If you have any questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!
Best,
The ShelterLogic Team
Hi David,
Thank you for your 5-star review! We're glad to hear you think the replacement cover is pretty good. Your satisfaction is important to us, and we appreciate your feedback! If you have any questions or need assistance, please feel free to reach out.
Best,
The ShelterLogic Team
