Hi Kim,
Thank you for your 3-star review! We appreciate your feedback regarding the lack of color choices for the Replacement Cover Kit. We're always looking to expand our offerings, and your input is valuable in helping us make those decisions. Please note that we do offer other colors in the heavier grade material fabric.
If you have any additional suggestions or need assistance with anything else, please don't hesitate to reach out. We're here to help!
Best,
ShelterLogic
Hi Kelsey,
Thank you for the fantastic 5-star review! We’re thrilled to hear that replacing the tarp was a straightforward process for you. It's always great to know that our products are easy to use.
If you ever have any questions or need further assistance, don’t hesitate to reach out. Enjoy your refreshed AutoShelter!
Best,
ShelterLogic
“I received my replacement quickly.
It was easy to put on.
I would have liked written instruction rather than just pictures but managed to put on a/o problems.”
Hi Cathy,
Thank you for the wonderful 5-star review! We're so glad to hear that your replacement cover arrived quickly and that you found it easy to install. We appreciate your feedback about the instructions; your input is valuable and helps us improve for future customers.
If you have any more questions or need assistance, feel free to reach out. Enjoy your newly covered AutoShelter!
Best,
ShelterLogic
Hello Edward,
Thank you for your review! We understand that you're still evaluating the Replacement Cover Kit. If you have any questions or need assistance as you assess its performance, please don't hesitate to reach out. Your feedback is important to us, and we're here to help you with any concerns you might have.
Best regards,
ShelterLogic
“Used the old one for years. Kept all the toys out of sight and the weather. Convenient option for storing things and the round top let the snow slide off.”
Hi David,
Thank you for your wonderful 5-star review! We're so glad to hear that the Replacement Cover Kit has been a reliable solution for keeping your toys out of sight and protected from the weather. It's great to know that the round top design has worked well for snow sliding off too!
If you have any questions or need further assistance, please feel free to reach out anytime. We're always here to help!
Best,
ShelterLogic
“Color is good. For the weight - kinda pricey!! I fidured ordering direct from shelter logic, cost VS quality would be better - as compared to canadian tire(being 3rd party seller) not the case.”
Hello Stephen,
Thank you for your feedback. Please note that we offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. Lastly, the price has increased over the last couple of years due to inflation. If you have any questions or discuss this in more detail, please call us on 1-800-932-9344.
Thank you for your rating.,
“The previous cover disitigrated by the sun in less than 24 months. It was grey in color. Hopefully the new cover will withstand UV damage. have used these shelters for many years and the previous shelter has been through 2 tropical storms and 4 huricanes.”
Dear Walter,
Thank you so much for your fantastic 4-star rating of our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 20 ft. x 8 ft. Standard PE 5.5 oz. Sandstone. We truly appreciate you for choosing our product.
We understand your concerns about the previous cover disintegrating due to sun exposure and are glad to offer you a solution with our new cover. Our team has worked tirelessly to ensure that our product withstands UV damage, and we're confident that it will serve you well for years to come.
We are also thrilled to hear that our shelters have been a reliable choice for you through numerous tropical storms and hurricanes. Your trust and loyalty mean the world to us, and we're here to provide you with the best possible protection.
Thank you once again for your feedback and for being a valued customer. If you have any further questions or need assistance, please don't hesitate to reach out to us. We look forward to serving you in the future!
Best regards,
ShelterLogic
Dear reviewer,
Thank you so much for your fantastic 5-star rating of our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 20 ft. x 8 ft. Standard PE 5.5 oz. Sandstone! We truly appreciate your support and are thrilled to hear that you had a positive experience.
Fit very well, providing great protection and durability for your AutoShelter. Our team strives to deliver high-quality products that meet our customers' needs, and we're delighted to know that the replacement cover kit fit perfectly.
Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We value your business, and it was a pleasure serving you.
Once again, thank you for choosing our Replacement Cover Kit. We look forward to serving you again soon.
For ShelterLogic product inquiries, please call 1-800-560-8383.
Best regards,
ShelterLogic
