“Just over one year and eight months after putting it up the top split down the middle completely from one end to the other. Then the wind started peeling it down. We were going to try and duct tape it to the top pole and it was so brittle it tore when I touched it and blue stuff fell all over me. Now I have to find something to replace it but it will not be this product. A lot of money for such a short time.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team is available 7- days a week at 1-800-932-9344.
Thank you, Customer Service
