“Open all the boxes except the garage door parts but should have first missing some screws so called and had more shipped out received screws and had to go back out of town to work so no progress. Get back to town and get the shed up now to install the garage door first of all notice I’m missing 2 door rollers and 2 track screws don’t have time to wait for them to ship as have to go out of town again for work so had to purchase at Home Depot 20$ out of my pocket and trying to find track bolts. Screw holes not in correct spot for upper door track now have to drill new holes. All in all not very impressed with the product and overall lack of the engineering of the building. Would not recommend this product to anyone in the future”
Hello Harold,
We sincerely apologize for the frustration you experienced with your Murryhill Steel Storage Building. It's disappointing to hear that you faced issues with missing parts and discrepancies during installation.
We appreciate your feedback on the engineering aspects, and we'll certainly take it into consideration as we look to improve our offerings. For immediate assistance, please reach out to our customer service team at 1-800-560-8383, and they can help expedite the missing components or provide guidance on your concerns.
Thank you for sharing your experience, and we hope to have the opportunity to make things right.
Best regards,
ShelterLogic
