“Set this up to protect a car that doesn't have its own garage space. Did the setup over 2 days, one day is easily dooable though. It was hot so only worked in the morning. Frame setup is easy. Help needed to get the first uprigh in place after that I managed to set the rest easily (6.6" and over 200# so not your average size). Two people would be even easier. You will want a nut driver or electric screwdriver to set the screws or it will take a long time to assemble. Setting the ridgecap metal is super important. If it is off square it will flow to the other end magnified. So take your time setting it square. The sealing tape is super sticky so be carefull as you lay the overlaping pieces. I left the last screw at the bottom slightly loose until I had the other peices in place (the cornors have a 4 panle overlap. Once all is in place tighten. So, after the heat, we had 2 days of rain. The shelter worked well, no leaks except for a spot I missed tightning, 2nd to the last piece of metal so I was likley getting tired and simply missed it. Should keep all the fir needles and other fir stuff and rain at bay. I had some concerns with shipping and possibly a part. Shelter Logic was great. They worked dilignelty with me to see what the shipper was dooing (or not doing) and requested I contact them (shelterlogic) daily till resolved, they reached out regularly too. Their person, Kim, was great to work with and concerned that I get what I needed to make this work as I neeeded. Kim went above and beyond and was wounderful to work with. I would recomend anyone calling them for advice or to buy call her. I give Shelter Logic an A+ for my Arrow Carport.”
Thank you for your 5-star rating of the Arrow Carport, 12 ft. x 20 ft. x 7 ft. Charcoal! We truly appreciate your feedback and are glad to hear that you are satisfied with the final end product overall. Thank you again for your positive rating and for choosing Arrow!
Thank you so much, Jimmy, for taking the time to give Arrow Carport, 12 ft. x 20 ft. x 7 ft. Charcoal, a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found our carport easy to install. We strive to provide our customers with convenient and hassle-free experiences, and your review reaffirms the hard work we put into designing our products. Thank you again for choosing Arrow Carport, and we hope it continues to serve you well for years to come!
“Unit came palletized, assembled in 8 hours with little help. Keeps the hail off my truck. Would recommend it to anyone without a garage. *Definitely glad I went with the 12ft instead of 10ft width. Easily can swing my door open with 12ft. ”
Hello David,
We are very sorry to see that you are not satisfied with your purchase. Although the Arrow Carport is snow load rated, we still recommend removing any accumulated snow off the structure. Customer satisfaction is very important to us, and we would like to discuss what went wrong. Please contact us directly at 1-800-851-1085 (press 1).
We are looking forward to assisting you!
Dear Shawn,
Thank you so much for your amazing 5-star rating of our Arrow Carport, 12 ft. x 20 ft. x 7 ft. Charcoal! We truly appreciate your support and are thrilled to hear that you found the installation process easy and the product itself to be of great quality.
Your feedback means a lot to us, and we are delighted that we were able to meet your expectations. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're here to help!
Once again, thank you for choosing Arrow Carport. We look forward to serving you again in the future.
Warm regards,
Arrow
Hello Michael, we are very happy to see that you are pleased with your Arrow Carport Model #CPHC122007.
We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
“Disappointed in the color and customer service. In the ad the charcoal appears to be a dark gray but it's a super light gray color. I contacted customer service about the issue and they quit responding.”
Hello,
We are very sorry to see that you are not satisfied with your purchase. We offer the Arrow Carport in two different colors, Charcoal and Eggshell. The color of the Carport panels is indeed Charcoal, which can be seen on the photos displayed on the website. If you have any other questions or wish to discuss this in more detail, please feel free to contact us at 1-866-901-1649.
Thank you
