“Good solid product I am quite happy with. A few suggestions:
The kit should include four end caps for the bottom sidewall rails. An inexpensive addition that will improve the look and quality of the product
It's easy to get the vertical frame posts turned 90 degrees from the correct orientation since they are symmetrical. This results in screws that are on the outside portion of the posts, where they can interfere with the sheet metal siding. A precaution against this needs to be added to the instructions
There are numerous ways to secure the structure to the ground, many of which do not require the use of the cables and anchoring mechanism provided with the kit (e.g. when the frame is bolted into a concrete pad). The cable anchoring devices should be made optional, and the kit price reduced slightly when they are not necessary. Hardware for other anchoring options could be offered and selected by the customer when purchasing.
It's critical to get the first piece of roof sheeting placed exactly right, as it affects all the subsequent pieces. This needs to be highlighted in the instructions.”
Hi there,
Thank you for your thoughtful 4-star review! We're glad to hear you find the Arrow Carport to be a solid product. Your suggestions are very much appreciated, especially regarding the inclusion of end caps and the orientation of the vertical frame posts. We'll certainly take your feedback into account for future iterations, as we strive to improve our products based on customer experiences.
We also appreciate your insights about anchoring options. It's great to know that you see the value in providing flexibility in securing the structure to the ground, and we’ll look into ways to offer more customizable options.
Finally, we completely understand the importance of getting that first roof piece right, and we’ll make sure to emphasize that in the instructions moving forward.
Thank you again for your review, and if you need any further assistance, feel free to reach out. We’re here to help!
Best,
The ShelterLogic Team
