“The carport was delivered on one pallet very nice packed books of nice quality very happy thank you I was missing a few pieces, but they took care of it.”
Dear Bruce,
Thank you so much for the amazing 5-star rating on our Arrow Carport, 12 ft. x 29 ft. x 7 ft. Charcoal. We are thrilled to hear that you are delighted with your purchase!
We appreciate your kind words and are pleased to know that the carport was delivered to you on one pallet, nicely packed and of excellent quality. We strive to ensure that our products not only meet but exceed our customers' expectations, and your satisfaction means a lot to us.
Once again, thank you for choosing Arrow Carport. We are grateful for your support and glad that we could provide you with a positive shopping experience. Please don't hesitate to reach out if you have any further questions or need assistance in the future.
Warm regards,
Arrow
“There are only semi pre-drill holes, so you have to drill over 400 holes. We went through over 20 metal drill bits and after we put the whole thing together, it leaks at EVERY seam! Spent over $1900 for this huge carport and then another $400 for drill bits, flex seal tape, flex seal spray, and a tarp for the whole roof. We will NOT be purchasing another one and we highly recommend you don't either unless you want a tarp over a metal frame carport!”
Hello,
We are very sorry to see that you are not satisfied with your purchase. Yes, the panels and frame have pre-drilled holes. When properly assembled, leaking should not be an issue. We would like to collect more information and possibly provide a solution. Please give us a call at 1-800-851-1085 (press 1).
Thank you