Hi Michael,
We are very sorry to hear about this! Our Customer Service Team is available 7 days a week at 1-800-932-9344. Fell free to give us a call so we may collect more information and possibly provide a solution. , Customer Service
“I have tried to fix the door on my shed every which way but no local hardware, home depot or lowes stores had parts that would work. I took a chance on these and in about 15 min I had the door rehung and working great. More parts than I needed but better that than not enough I did have to drill a new whole to line up with the old ones but that was no big deal. Nice product.”
We’re happy you’re happy! Thank you for taking the time to share your thoughts and for choosing Shelterlogic!,Customer Service ,Customer Service Specialist
