“The exterior paint is extremely fragile. The shed comes flat-packed and a few of the panels were damaged from the various pannels being stacked together. My husband and I also accidently scratched various pannels while assembling the shed. I'm very consurned about rust.
The doors have a design or manufactoring defect. When both doors are closed the right-door center seam piece (piece 11379) gets caught on the left door and prevents you from accessing the shed. We had to remove piece 11379. Now we can open and closed the right door of the shed.
Positive note: the shed looks very pretty.”
Hi Matthew,
Thank you for taking the time to share your thoughts about the Arrow Elite Steel Storage Shed. We're sorry to hear that you encountered issues with the exterior paint and the assembly process, as well as concerns regarding rust. Your feedback is invaluable, and we appreciate your review.
Please note that there are no manufacturer defect to our sheds that we know of. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-851-1085. Also, you can submit a warranty claim here:
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
We are looking forward to assisting you and finding a solution for you!
